Practical ways to see things from another persons perspective. A strategic approach to reading minds and having more impactful conversations.

Thinking from the other persons perspective is a regular discussion point in my coaching sessions. Looking, thinking and feeling through the eyes of another person, comes easier to those that have been taught at a very young age, to notice those around them how they feel and think about experiences with people. More importantly those of us who had our feelings validated by our parents or guardians when younger will have an even bigger advantage

What are we all working towards? Or have we arrived? A story of a CEO & the fisherman.

One day a CEO was taking a break from his company conference at a hotel on Hamilton Island. In need of some fresh air, he took a stroll towards a little harbour where he noticed a few fishing boats jostling for position. He decided to take a seat and watch the world go by. At the same time, a fisherman who had just finished pulling in his catch took a seat next to the CEO,

Selling and understanding value has changed! How do you make your product and service twice as valuable as you are currently delivering it?

I recently had a conversation with a Real Estate Agent around his fee structure. I asked him this question: “What do you charge someone to sell a $1 Million home?” He replied 2.5%. I then asked, “What about a $3 Million home?” He replied “we try and secure 2.2%.” My question to him was this… What extra value do you offer a vendor to sell a $3 Million home verses a $1 Million home when

Confident Humility Versus Coming Across As Egotistical. The Social Media Dilemma

The ego card is something we hear a lot about these days, particularly since the ecosystem of social media has evolved. It’s common to hear complaints about how this or that person has a “huge ego.” But what is the ego, anyway– and is it really all that bad? Well, there are actually 2 very different ways it can show up: as the negative ego or the positive ego. I do think some of us

What does your handshake say about you?

The other day I was introduced to speak on stage by the emcee and was greeted by a bone crushing handshake. I’m a huge believer in the right handshake, so here is a summary of the handshakes that I’ve experienced and what I think they say about you: 1. The Limp Noodle: If your handshake can be mistaken as a light grace, you might be exposing a weak inner-being. In fact, many employers and business

What’s the craziest thing you’ve ever done to make a sale?

Nothing inspires a salesperson’s creativity like a game-changing deal that’s hanging just out of reach. We asked eight sales professionals and business leaders for their best stories of going wayyyy above and beyond to close the deal. Enjoy, and tweet your own crazy sales stories to @nutshell. (The best story that can fit in a single tweet wins a prize!) Walt Batansky, CFO of Avocat Group: A few years back, our firm was targeting a

On the anniversary of being in the business world for 25 years, I thought I’d share my top 25 business life lessons so far after being asked by a CEO.

My Top 25 Business/ Life Lessons when asked by a CEO. Here’s what came out unedited. 1. That most of the things we worry about never come to pass. Having my leg amputated in my teens and the thinking I had around the journey and where I would end up, is totally different to where I am today. Business has been the same. 2. That life has an intelligence we cannot understand yet everything happens


Today I sat on a flight next to Australia’s ex PM Tony Abbott and had a good chat that led to me thinking: 1. No matter how busy you are you can always fit in exercise, even if you run a country.  Tony fits it in at 5am daily and claims his consistency comes from doing it when he first wakes up. 2. Being resilient is something to claim when you’re in the twilight of


One of the most common questions I get asked from business leaders is “how do I get my staff to do X, Y & Z?”…  The answer lies in how the business leader approaches this issue. My philosophy is that you cannot get people to do anything that their mind hasn’t been participating in building.  They have to want to do it themselves.  Ask yourself this question: How many things did you take action on


The next time someone complains about opportunity in Australia return serve with these 4 facts. A postive mindset is key when your environment is giving everything it can to make you successful. Australia holds the world record for the longest single period of positive economic growth. Yep, the world record. 26 consecutive years.  During that time the rest of the world endure an Asian Financial collapse and a Global Financial Crisis. No Australian under the


Being an amputee the most common and frequent question I am asked is, “how did it happen?” I’m sure most assume some cool gruesome story like a crocodile attack, I’ve even been asked if I’m a war veteran, in some ways I feel I let people down by telling them what really happened, which is that I was born with a deformity in my foot, called Lymphaedema and chose to have my foot amputated. Interestingly